Setting User Preferences

Preferences let you customize your use of Intranet Quorum by setting defaults. These preferences are set for your User ID and remain with your ID regardless of which workstation you use to log on. Preferences can be set for an individual user or copied to multiple users.

To set preferences:

  1. Click the Preferences link located in the IQ Utility Bar. This opens the Preference Settings record and displays the panel (My IQ, People, Mail, Workflow, Documents or Calendar) for your current module. You can click any tab to set your preferences for that module.

  2. Change settings as needed.

  3. Select the Save and Close action to save your changes.

Preferences are available for the following modules:

General

User Preferences

Do not Show System Warnings at Login – Clear this check box if you want to display warnings regarding inbound e-mail whenever you log on to IQ. These warnings replace the My IQ page when you log on. If you do not want to display the warnings when you log on, select this check box. You can view the warnings at any time by clicking the red System Warnings link at the top of every IQ page. Note: Warnings about failed outgoing e-mail jobs will appear when you log into IQ even if Do not Show Warnings at Login is selected.

Handle Record Windows in Tabbed Mode Click in this field and select Yes if you would like IQ to open record pages (such as People, Workflow, Mail, etc.) in a separate tab. Note: If your Internet Explorer Tab setting for "When a pop-up is encountered" is set to the default setting of "Always open pop-ups in a new window", then the IQ Record page will open in a separate tab in a separate window. Select No if you would like them to open in a separate window.

Do not Show Possible Code Values When Typing Select this option if you do not want IQ to display possible values in the Code fields. If you do not select this option, IQ will display a drop-down list of possible codes when you type a partial value in the Code fields. Note: If you select this option, the eraser icon will not be available for Code fields in IQ.

508 Preferences

Section 508 Mode – Select this check box to optimize IQ for users who require assistance of a screen reader as described under Section 508 of amended Rehabilitation Act of 1973.

Scanning Preferences

Scanning Enabled – Select this check box if you have a scanner attached to your workstation and will be scanning and attaching images to Board Member, Document, Event, Legislative Action, Legislative Vote, Mail, or Workflow records.

Discussion Preferences

Automatically Subscribe to Topics Where I am a Participant – Selecting this check box will automatically select the Subscribe to this topic check box on the Discussion Topic dialog box when you add a new topic or respond to an existing topic.

My IQ

My IQ Home Page Preferences

Issue Display in Top 5 – Click in this field and select Translation if you would like IQ to display the translation for the Issue Codes that appear in the Top 5 section of the My IQ page. Select Code if you would like IQ to display the Issue Code ID (for example AG).

People

People Search Preferences

List Last Name First Click in this field and select Yes if you would like the name to appear with Last, Prefix First Middle (for example Smith, Mr. James M.) in the Full Name column on the People Search Results page. Select No if you prefer the name to appear with Prefix First Middle Last (for example Mr. James M. Smith).  

Show JPEG/GIF Image Click in this field and select Yes if you would like IQ to display the first attached .jpeg or .gif file on the Search Results page below the name link in the Full Name column and to the right of the Comments field in the Name panel of the People record.

People Record Page Preferences

Click in the Initial Folder Tab for People field and select Name if you would like the Name panel to appear when you access a People record. Select Summary if you would like the Summary panel to appear by default when you open a People record.

Click in the Show JPEG/GIF Image and select Yes if you would like IQ to display the first attached image file on the Name panel of the People record to the right of the Comments field.

Sets Preferences

Default Mail Status of Posted Records Select the status you would like IQ to use as the default when posting Set records.

Issue Tally Lines Displayed Per Page Type the number of lines that you want to appear on the Issue Tally page by default. This field defaults to 10 and you can not enter more than 50.

Disable Image View Select this if you do not want IQ to display the contents of the image file on the Set Record page. The contents of the image file can still be viewed by clicking the View link.

Mail

Mail Search Preferences

MYIQ Pending Mail Search Includes Targeted and Workflow Mail – This allows you to select the default setting for the Pending Mail link in the My IQ and My Work pages to include Targeted Mail Only, Workflow Mail Only, Both or Neither.

Explorer Refresh After Record Change – Click in this field and select Automatic if you would like the Mail Search Results page (Explorer page) to automatically refresh after accessing a mail record. Select Manual if you do not want the Explorer page to automatically refresh. If you select this as your default, you can use the Refresh action to re-display the Explorer page. Select Automatic Without Refresh of the Search if you would like IQ to automatically refresh the Explorer page and retain the same search results. The text UPDATED will appear below each processed Mail record ID on the Mail, Batch and List Explorer pages.

Email Subject Display Rule – These options work in conjunction with the Detail/Summary action on the Mail and Batch Explorer pages, View List and the Mail panel in a People record. Click in this field and select Show in Summary and Detail View if you want the subject of the email to appear in both the Summary and Detail views. Select Show in Detail View if you want the subject to only appear when you select the Detail action. Select Do Not Show in either View if you do not want the subject to appear. Select Show in the Incoming Method Column if you would like the e-mail subject to appear in the Incoming Method column.

Comments Display Rule – These options work in conjunction with the Detail/Summary action on the Mail and Batch Explorer pages as well as the Mail panel in a People record. Click in this field and select Show in Summary and Detail View if you want the Mail record comments to appear in both the Summary and Detail views. Select Show in Detail View if you want the comments to only appear when you select the Detail action. Select Do Not Show in either View if you do not want the comments to appear.

E-Mail Text Display Rule – These options work in conjunction with the Detail/Summary action on the Mail and Batch Explorer pages as well as the Mail panel in a People record. Click in this field and select Show in Summary and Detail View if you want the text of the email to appear in both the Summary and Detail views. Select Show in Detail View if you want the email text to only appear when you select the Detail action. Select Do Not Show in either View if you do not want the text to appear. Note: If you select this as your default and Show in Summary and Detail or Show in Detail View for the Email Subject Display Rule IQ will display the e-mail text in a drop-down window frame. You can open and close the frame by clicking the e-mail subject link.

Response Display Rule These options work in conjunction with the Detail/Summary action to control when and how the content of the outgoing response is displayed on the Mail and Batch Explorer pages as well as the Mail panel in a People record. Click in this field and select Show Collapsed in Summary and Detail Views if you want IQ to display the name of the form or customized response letter as a hyper link in the row below the Mail record ID.  Select Show Collapsed in Summary View and Expanded in Detail View to display the response letter name link in the Summary View and the entire response text in the Detail View.  These options are recommended if you would like to be able to copy and paste text from an existing response into a new response without having to open the Mail or Document record. Select Do Not Show in Either View if you do not want IQ to display the response letter name link.

Response Suggestion Rule This user Preference works in conjunction with E-Mail Campaign Finder Rules. Click in this field and select Show response suggestions in the Mail grid based on the incoming e-mail message if you would like IQ to display the name of the letter that was sent in response to other similar incoming emails. This suggestion will appear to the right of the E-Mail Subject in the paging Mail grid and in the Response section of the scrolling Mail grid. If you do not want the suggested letter(s) to appear, then select Do not show response suggestions in the Mail grid based on the incoming e-mail message.

Mail Record Preferences

Default Incoming Method – This field lets you set the default incoming method that is used when you create an incoming Mail record. When you click in this field, you can choose from a list of incoming methods. Note: IQ does not use this default when creating Mail records in Sets.

Default Incoming Method For Workflow – This field allows you to set the default incoming method that is used when you create an incoming Mail record for workflow related mail. When you click in this field, you can choose from a list of incoming methods.

Default Outgoing Method – This field lets you set the default outgoing method that is used when you create an outgoing Mail record. When you click in this field, you can choose from a list of outgoing methods. Note: If you create a Mail record for a People record that has E-Mail Preferred selected, the outgoing method will be set to E-Mail.

Default Outgoing Method For Workflow – This field allows you to set the default outgoing method that is used when you create an outgoing Mail record for workflow related mail. When you click in this field, you can choose from a list of outgoing methods.

Default Mail Status – This field allows you to set the default Mail record status for Mail records that you create. The default option is Approved (if user security permits). So if your IQ user ID has been granted access to approve Mail records, the Mail record status will be Approved. If your IQ user ID has not been granted access to approve Mail records, then the status of Mail records you create will be On Hold. Optionally, you can select On Hold if you want the status of all Mail records you create to be On Hold. Note: This setting does not apply to Mail records that are posted from Sets.

Default Mail Status for Workflow – This field allows you to set the default Mail record status for workflow related mail that you create. The default option is Approved (if user security permits). So if your IQ user ID has been granted access to approve Mail records, the Mail record status will be Approved. If your IQ user ID has not been granted access to approve Mail records, then the status of workflow related Mail records you create will be On Hold. Optionally, you can select On Hold if you want the status of all workflow Mail records you create to be On Hold. Note: This setting does not apply to workflow Mail records that are created by IMA.

Default Custom Letter Format – This field lets you set the default letter format that is used when you create a custom letter. When you click in this field, you can choose from a list of all available letter formats. Note: IQ will automatically update this preference if a new approved version is created for the selected letter format.

Default Envelope – This field lets you set the default envelope format that is used when you print letters individually and as part of a batch unless you select a different envelope format at print time. It is also used in conjunction with the Print Envelopes action on the People Search Results page. Note: IQ will automatically update this preference if a new approved version is created for the selected envelope format.

T-mail Quick E-mail Format  – This field defaults to No T-mail Quick Email selected. If no format is selected in this field, then IQ will use the format you selected in the Default Custom Letter Format field when you select the Create New E-mail Text button in the Create Targeted Mailing dialog.

T-mail Quick Letter Format  – This field defaults to No T-mail Quick Letter selected. If no format is selected in this field, then IQ will use the format you selected in the Default Custom Letter Format field when you select the Create New Form Letter button in the Create Targeted Mailing dialog.

Default Letter Approval Workflow – If your office uses a workflow approval process for tracking and approving mail that is created, assigned, and sent by staff members, type the name of the workflow template that is used for this process. When you select the Add Default WF action on the Pending Mail page, this template is launched for correspondence routing and approval.

Local Folder for IQ Checkout – This field lets you specify where temporary files are written to your desktop during processes such as checking out custom letters and scanning images. If you leave this field blank, files are written to c:\iq. Type a different path to store these files elsewhere. Some offices may choose to store checked-out documents on a network server so that they are accessible from any workstation, in which case an h:\ path might be entered. Such offices should consult with their IT Consultant concerning this option.

Default Custom Letter Approver – Click in this field and select the person who is responsible for approving mail that you answer with custom letters. This user name will appear in the Mail Record when you select a status of Request Approval.

Default Form Letter Approver – Click in this field and select the person who is responsible for approving mail that you answer with form letters. This user name will appear in the Mail Record when you select a status of Request Approval.

Default Salutation for New Mail – This field lets you set the default salutation that is used when you add a new mail record or post mail records in a set. IQ automatically sets this to use the System Setting for your office. Click in this field to select another default salutation -  Formal (Mr. Anderson), Informal (John), Family (Anderson Family) or Friend (Dear Friend). Note: Changes to this setting only apply to mail records that are created after this setting is changed and does not change the salutation for existing mail records.

Action after Completing Non-Workflow Mail – This field lets you select the default action for completed mail records that are not associated with Workflow records. Click in this field and select Stay in Completed Record Window if you would like to manually save and close completed Mail records. Select Close Record Window if you would like IQ to automatically save and close completed Mail records. Select Go to Person Record if you would like IQ to automatically save and close the Mail record and take you to the Name panel of the associated People record.

Action after Completing Workflow Mail – This field lets you select the default action for completed mail records that are associated with Workflow records. Click in this field and select Stay in Completed Record Window if you would like to manually save and close completed Mail records. Select Close Record Window if you would like IQ to automatically save and close completed Mail records. Select Go to Person Record if you would like IQ to automatically save and close the Mail record and take you to the Name panel of the associated People record. Select Go to Workflow Record if you would like IQ to automatically save and close the Mail record and take you to the General panel of the associated Workflow record.

Disable Image View Select this if you do not want IQ to display the contents of the image file on the Mail panel of the Mail record page. The contents of the image file can still be viewed by clicking the file name link.

Printer Preferences

Default Printer – You can set a default printer for each type of letter printing—draft, preview, final, copy,  envelope and labels. The default printer appears in the Printer field when you print letters or labels from the Mail Record page, the Mail Search Results page, or the Full Batch page. The Print Envelopes action on the People Search Results page uses the printer selected in the Default Envelope Printer field. Note that if your office has selected the System Configuration option to Check Printer Validity Using Active Scripting, the text (unavailable) will appear next to each printer that is not available from your workstation.

Prompt for Printer in Record Window – Click in this field and select Yes for the option of choosing a printer when you print single letters from the Mail Record page. This sets the Pick Printer option under the Print action menu to Yes. If you select No in this field, the Pick Printer action is set to No, and the letter is sent to the default printer without a printer prompt.

Batch Search Preferences

Default Search – Click in this field and select Quick if you would like the Quick Search page to appear as your default Batch Search. Select Advanced if you would like the Advanced Search to be your default Batch Search.

Default Quick Search – Click in this field and select the default search to appear in the Search for field for a Batch Quick Search. This will be used when you set your Default Search for Batches to Quick as well as when you select the Quick link on the Advanced Search for Batches page.

Workflow

Workflow Search Preferences

Explorer Refresh After Record Change – Click in this field and select Automatic if you would like the workflow search results (Explorer page) to automatically refresh after a change is made to a workflow record. Select Manual if you do not want the Explorer page to automatically refresh. If you select this as your default, you can use the Refresh action to re-display the Explorer page.

Default Template for New Workflow Click in this field and select the template you want to use as a default when adding a new workflow. This template is used automatically whenever you select the Add Default Workflow action or the WF button on the Find/Add person results page.

Default Template Label You can use this field to change the Add Default Workflow action text to "Add <Default Template Label>". For example, if your default workflow template is "Citizen Request", then you could enter "Citizen Request" in this field and IQ would display the action "Add Citizen Request" in place of "Add Default Workflow".

Workflow Record Preferences

Default Tab Select the workflow record panel that you want to appear when you open a workflow record. For example, if you always want the Steps panel to appear, select Steps in this field.

Default Audit Level Select the level (1 to 3) that will automatically be selected for the Audit Level action each time you access a workflow record. Select level 1 if you would like to see the lowest level of auditing and select level 3 if you want to see the highest level of auditing. Note: If your IQ user-ID has not been granted access to Security Lock #76, then this user Preference will be ignored and the Audit Level action will not appear in workflow records. Your default audit level will be set to level 1.

Automatically Delete IQ Alert when user Acquires Ownership This option defaults to No. Select Yes if you would like IQ to automatically delete the alert message from IQ when you acquire ownership of a workflow. If you do not acquire ownership, the IQ alert message is not deleted.

Display Notes Format in Workflow record Click in this field and select Yes if you would like all workflow and step notes (including Audit notes) to maintain their format (such as carriage returns) on the General and Steps panels of the workflow record. Select No if you do not want to display  workflow and step notes formatting (carriage returns) on the General and Steps panels.

Default Email Display Select Expanded if you would like the contents of an attached email message to appear expanded by default or select Collapsed if you would like the contents of an attached email message to be collapsed.

Action after Completing Workflow Step Select Close Record Window if you would like IQ to automatically close the workflow record when the step completes the workflow or the workflow is routed to another user in the next step.  This saves the user from having to manually close the workflow record once their work is done. Select Stay in Completed Record Window if you would like IQ to keep the record open after the step is complete.

Close All Attached Mails When Completing Workflow Select Prompt if you would like IQ to display the message "Do you want to complete all attached mail when closing this workflow?" if there are Mail records associated with the workflow you are closing. Select Auto Close if you would like IQ to automatically close associated Mail records without prompting. Select Not Close if you do not want IQ to automatically close associated Mail records when you close a workflow.

Show Possible Form Letters When Adding Workflow Mail –  This option defaults to Yes. Select No if you do not want IQ to display a dialog with a list of available workflow related form letters when adding workflow mail. The dialog allows you to immediately e-mail a letter by selecting the E-Mail button or you can select the Add button to select a letter and go to the Mail record page. Note: The dialog contains a check box which allows you to set this preference to No when you remove the check from the "Show Quick Letter Options When Adding Workflow Mail" check box.

Workflow Template Preferences

Preferred Templates Click the look up icon and select the workflow templates that you would like to appear in the Select Template dialog box for the Add Workflow action. If you do not select any templates, then the Select Template dialog box will display all of the active templates for your office.

Documents

Document Search Preferences

Default Search – Click in this field and select Criteria if you would like the Quick Search or the Advanced Search page to appear as your default Document Search. The search criteria (Quick or Advanced) that appears is the last one that you used when you were in the Documents module. Select Directory if you would like the Directory submenu to appear when you access the Document module.

Text Display Rule – This option allows you to select when and how the Document or Form Letter text appears in the Document Search Results. Click in this field and select Show Collapsed if you would like IQ to display a View link which displays the text of the document in an iframe when clicked. Select Show Expanded if you would like the full text of Documents and Form Letters to appear. The default is Do Not Show, which does not display the text or View link. Note: Only documents with a .doc or .xml file extension can be displayed. In addition, only the first 1,000 characters will be displayed for documents that are larger than 1MB in size.

Document Record Preferences

Default Form Letter Approver – Click in this field and select the person who is responsible for approving form letters that you create. This user name will appear in the Form Letter record when you select a status of Request Approval.

Default Form Letter Directory – Click in this field and select a default directory to appear when you add a new form letter. This directory appears in the Directory field in the Add Form Letter dialog box.

Default Form Letter Format – Click in this field and select the default format to be used when you add a new form letter. This format appears in the Format field in the Add Form Letter dialog box. Note: IQ will automatically update this preference if a new approved version is created for the selected letter format. Likewise, if the selected default is made Inactive, then "No default selected" will appear in this field.

Default Document Directory – Click in this field and select a default directory to appear when you add a new document. This directory appears in the Directory field in the Add Document dialog box.

Default Document Workflow – Click in this field and select a default document workflow to be used with the Add Document WF action on the Document Record page.

Calendar

Calendar Preferences

Default Calendar – This automatically defaults to your calendar when your IQ user record is created. Your calendar will appear by default in the Schedule for section  on the Daily Schedule page and in the Calendar field on the Search Criteria and Event Record pages in the IQ3 and IQ4 user interface. Click in this field to select another default calendar. Only calendars that you have been granted access to will appear.

Prefer Calendar Group If you schedule events for multiple calendars, you can use this preference to select additional Calendars. IQ will automatically populate the Calendar field on the Event and Recurring Event record pages with the Default Calendar and the Prefer Calendar Group in the IQ3 and IQ4 user interface.

Print Event Format – Click in this field to select the report format that you would like to use with the Print Event action for an Event record. Contact your IT Consultant to assist you in adding additional report formats.

Sync Status to Outlook Subject Field – Select this if you would like IQ to append the Event Status to the Summary field data when an IQ Event Record is synchronized with Outlook. The Status appears in the format "STATUS" followed by a colon (:) and then the IQ Event Summary. For example, if the IQ Event Status is Reminder and the Summary field data is "Staff Meeting", then "REMINDER": Staff Meeting would appear in the Subject of the Outlook Event.

Default Calendar Module  – This setting allows you to select your default starting point each time you select the Calendar module tab. Click in this field and select Views if you would like the Calendar module to open with the Views submenu as your default. Select Schedule if you would the Calendar module to open with the Schedule submenu as your default.

Calendar Search Preferences

Limit Display of Event Description – You can limit how much Summary information appears for each event on the Daily Schedule page by typing a number of characters in this field. When the Summary information exceeds this number, ...(more) appears at the end of the text indicating that more information exists and can be viewed by clicking the link to open the Event record. Limiting the Summary information may result in more events to be displayed per date.

Limit Display of Event Notes – You can limit how much Notes information appears for each event on the Daily Schedule page by typing a number of characters in this field. When the Notes information exceeds this number, ...(more) appears at the end of the text indicating that more information exists and can be viewed by clicking the link to open the Event record.

Show Time Zone Select this option if you would like for the Time Zone to appear in parentheses in the Time column in the Daily Schedule page and Date and Time column in the Event Search Results page.

Show Attached Workflow Select this option if you would like associated Workflow records to appear in the Event Search Results page.

Calendar Add Preferences

Status – Click in this field and select the status you want to appear by default when adding a new event in the IQ3 or IQ4 user interface.

Start Time Zone – Click in this field and select the start time zone you want to appear by default when adding a new event in the IQ3 or IQ4 user interface.

End Time Zone – Click in this field and select the end time zone you want to appear by default when adding a new event in the IQ3 or IQ4 user interface.

Calendar Report Preferences

These preferences let you set defaults for Status and Location and select the information to include in reports. These defaults are automatically selected when you run a report, but you can change them at that time.

Calendar Custom Fields Preferences

Custom Field Section Heading This setting allows you to include a section heading for any IQ Calendar custom fields you select to include for Outlook Synchronization. This heading will appear in the body of the Outlook appointment above the selected custom fields.

Selected Custom Fields This section contains a list of all the custom fields that have been created for your IQ Calendar module. Select the custom fields you would like IQ to include when you synchronize an Event record to Outlook.

Boards

Board Search Preferences

Default Quick Search – Click in this field and select the default search to appear in the Search for field for a Boards Quick Search.

Board Name Search – Click in this field and select the default search type for the Board Name search option in Quick and Advanced searches.

Board Member Search Preferences

Number of Days Past Term – Type the number that appears in the Number of Days field when you do a Quick Search for Members Past End Term.

Other Board Preferences

Copy Background Check Data when Reappointing Members Select this check box if you would like IQ to copy Background Check information from the Board Member record to the new Board Member record when a Board Member is reappointed.

Legislative

Default Dates for Legislative Actions Display – Select and Begin and End Date range if you would like to limit the display of the Legislative Actions that appear when you select the Legislative Actions submenu link in the Legislative module tab.

Default Congress for Legislative Action and Member Searches Click in this field and select the default congress for the Legislative Action and Member searches. Note that if you do not select a default, IQ uses the current congress.

Archivist

Adobe Acrobat Printer Name – Entering the name of your local Adobe Acrobat Pro printer, such as "Adobe PDF", in this field provides the option to "Prepare for Redaction" on the Attach Record dialog for the Attach Record action in the Documents panel of a workflow record. If you do not enter the Adobe Printer name in this field, then the Prepare for Redaction check box will not appear on the Attach Record dialog.