Printing Workflow Attachments and Documents

You can print all files and documents attached to a workflow using the Download Files action. Only the files and documents to which you have at least Read access for Record Security will be downloaded. This action requires Active Scripting to copy the files to the c:\iq\download folder on your workstation. Printing occurs from Windows Explorer to your workstation's default printer.

To print attached files from a workflow record:

  1. Search for and access the workflow that contains the attached files.

  2. On the Workflow Record page, click the Attachments tab.

  3. Select the check box next to each attachment you want to print.

  4. Select the Download Files action. Note: If you are using the Scrolling Search Results, select Download Attachments under the Group Data button.

  5. IQ displays the Mass Download Files dialog.

  6. Click the Start button. The Mass Download Files dialog counts down the remaining files as they are downloaded.  

  7. When the download is complete, IQ displays the message "Windows Explorer will be used to present you with the downloaded files. To print the files through Windows Explorer, you will need to select all of the files (CTRL+A), open the File menu (ALT+F) and select Print (P). If any of the files have an extension which does not allow them to be printed, you will need to open and then print the files individually with the editor or viewer for those particular file types."

  8. Click the OK button to close the message. Windows Explorer opens with the downloaded files.

Note: You can also select Print from the right mouse menu instead of the File menu.

  1. Each selected file opens in the appropriate viewer and is sent to your workstation's default printer.