You can print all files attached to selected Mail records using the Download Files action. Only the files to which you have at least Read access for Record Security will be downloaded. This action requires Active Scripting to copy the files to the c:\iq\download folder on your workstation. Printing occurs from Windows Explorer to your workstation's default printer.
To print attached files for multiple mail records:
Search for the Mail records that contain the attached files you want to print.
On the Mail Search Results page, select the check box next to each record or click the Select All link to select all records.
Select the Download Files action. Note: If you are using the Scrolling Search Results, select Download Attachments under the Group Data button.
IQ displays the Mass Download Files dialog with four classes of attachments - Incoming Attachment, Additional Incoming Attachments, Outgoing E-mail Attachments and Outgoing Attachment. You may deselect the ones you do not want to include.
Click the Start button. The Mass Download Files dialog counts down the remaining files as they are downloaded.
When the download is complete, IQ displays the message "Windows Explorer will be used to present you with the downloaded files. To print the files through Windows Explorer, you will need to select all of the files (CTRL+A), open the File menu (ALT+F) and select Print (P). If any of the files have an extension which does not allow them to be printed, you will need to open and then print the files individually with the editor or viewer for those particular file types."
Click the OK button to close the message. Windows Explorer opens with the downloaded files.
To print all of the files, select CTRL+A and then select Print on the File menu.
To print selected files, hold down the CTRL key and click each file name then select Print on the File menu.
To print a single file, click the file name and select Print this File in the File and Folder Tasks pane.
Note: You can also select Print from the right mouse menu instead of the File menu.
Each selected file opens in the appropriate viewer and is sent to your workstation's default printer.
To print attached files for multiple mail records in a batch:
Search for the Batch that contains the attached files you want to print.
On the Search Results page, click the batch name link to go to the Full Batch page.
Select the check box next to each mail record or click the Select All link to select all mail records.
Select the Download Files action. IQ displays the Mass Download Files dialog with four classes of attachments - Incoming Attachment, Additional Incoming Attachments, Outgoing E-mail Attachments and Outgoing Attachment. You may deselect the ones you do not want to include.
Click the Start button. The Mass Download Files dialog counts down the remaining files as they are downloaded.
When the download is complete, IQ displays the message "Windows Explorer will be used to present you with the downloaded files. To print the files through Windows Explorer, you will need to select all of the files (CTRL+A), open the File menu (ALT+F) and select Print (P). If any of the files have an extension which does not allow them to be printed, you will need to open and then print the files individually with the editor or viewer for those particular file types."
Click the OK button to close the message. Windows Explorer opens with the downloaded files.
To print all of the files, select CTRL+A and then select Print on the File menu.
To print selected files, hold down the CTRL key and click each file name then select Print on the File menu.
To print a single file, click the file name and select Print this File in the File and Folder Tasks pane.
Note: You can also select Print from the right mouse menu instead of the File menu.
Each selected file opens in the appropriate viewer and is sent to your workstation's default printer