IQ4 Help   


Complete a Service                                                                                                  

Complete a Service

When you are finished with a Service, you will need to complete it.  Completing a Service removes that Service from your Open and Active list. 

Complete a Service

1.From within the Service, use the Pencil Icon  to make a change in the Status field. 

2.Depending on the configuration of the Service Template, you may have one or more options to choose in the Routing Rule.  Select the one that indicates completion.

3.Click Save.

4.Select the appropriate Close Status.


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