Add a Comment from the List View to Multiple Messages
You can add comments to a multiple Message record from the Messages List View. This is very useful when you are handling a list of Messages
Enter Comments in a Message List View to Multiple Messages
1.From the Messages Big Menu, locate the list of Messages you would like to view.
2.From the List View, locate the Messages on which you would like to enter a Comment and add a check mark in the box.
3.From the Menu Bar select Change, and from drop-down menu and select Data.
4.Add desired Comments and click Save.
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