Incorporating Eventbrite Events with IQ
Market: Federal/State/Local, House, Senate
Description: These instructions teach users how to integrate Eventbrite with IQ and to provide examples of customer use cases to highlight the benefits of the integration.
Eventbrite is a third-party tool that allows users to create, track, and pull ancillary data of events. IQ has the capability to establish an Application Programming Interface (API) connection with Eventbrite. As a result of this integration, organizations have seamless use and access to Eventbrite data within in IQ, which streamlines the management of their business events.
Note: To configure the IQ-Eventbrite integration, contact your organization’s IQ Consultant.
Click any of the following links to be brought directly to the subtopic:
Linking/Adding Event Attendees as IQ Contacts and Conduct Outreach
Creating an Outreach Activity using Contacts
Entering Eventbrite Data into IQ
1.Once your Eventbrite account is connected to IQ, a new hyperlink entitled Eventbrite Events will be visible in the Events module. This link contains all the Eventbrite events you created including their statues (i.e. draft, live, completed) and other related data.
2. When an event is initially created in Eventbrite, clicking the event link in IQ will open it in Eventbrite. You will need to create a corresponding IQ event for each Eventbrite event to pull its data. To create an IQ event, click IQ Event.
3. You will be prompted to add the event to the calendars of IQ users.
4. An additional link entitled “IQ Event” now appears underneath the title of the Eventbrite event. If you need to navigate directly to the Eventbrite page, simply click the title next to the Eventbrite logo.
NOTE: Any discrepancies of the event metadata between the two platforms (Eventbrite and IQ) are indicated by the red text underneath the “IQ Event” link.
1.An Eventbrite record in IQ will display two tabs with the Eventbrite logos: Event and Attendees.
2. Click the Event tab to view the event dashboard.
3. Any customized registration questions that are part of the Eventbrite order form (note: this feature is only available via paid Eventbrite accounts) and their responses are automatically populated in IQ and displayed in a graphical format.
4. Select the Map Answers to IQ button at the right side of the page to align registration responses with affiliation codes in IQ and to automatically update the contact records with applicable tags.
Linking/Adding Event Attendees as IQ Contacts and Conduct Outreach
1.Click the Attendees tab to add an Eventbrite attendees as IQ contacts.
2. Select the attendee(s).
3. Click Change > Add as IQ Contact. If the attendee’s contact information is stored in IQ, you can map their information to their existing IQ contact record. Otherwise, you can automatically create a new contact record. These two options are accomplished by checking Match to existing IQ contacts or create new IQ Contacts if no match found.
NOTE: The Do NOT create new IQ Contact if no existing match found option prevents IQ from automatically creating a new record.
Creating an Outreach Activity using Contacts
1.Select the contacts to include in your outreach activity’s target audience. Select New > Outreach.
2. This will create a message record. From this record, you can conduct any outreach or message-related processes such as sending a Form Letter.
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